Call EPA 24 hours a day.1300 372 842 or 1300 EPA VIC
Air quality is important to the health and wellbeing of all Victorians. Most air pollution comes from industry, motor vehicles and domestic wood burning.
EPA plays a role in protecting the community from noise pollution.
Human health and wellbeing relies on the quality of our environment every day.
Many industrial activities require works approvals and licences from EPA.
EPA helps protect Victorians’ health from potential environmental hazards.
EPA works to protect Victoria from pollution during major infrastructure projects.
EPA periodically reviews environmental policy and regulation.
Guidance for business and industry, including licensing, works approvals and planning.
Information about the fees and charges levied by EPA.
EPA welcomes the recommendations of the Independent Inquiry into EPA.
EPA works with the community, businesses and other organisations to protect the environment.
EPA recognises staff who are leaders in the areas of air quality, inland water, marine water, waste, landfill, land and groundwater, and odour.
The process to submit complaints about the conduct of an EPA authorised officer.
From 14 December 2016, for queries relating to pollution and waste and potential health concerns or health impacts associated with the environment, contact the Environmental Protection Authority (EPA) on 1300 372 842 (1300 EPA VIC) or by email at email@example.com
For other environmental public health queries, continue to contact DHHS on 1300 761 874; for example, those relating to:
In May 2016, the government announced that it would implement the recommendation of the Independent Inquiry into the Environment Protection Authority to shift environmental health functions from DHHS to EPA.
The EPA Inquiry report, released in May 2016, made 48 recommendations to strengthen EPA Victoria as a modern, science-based regulator.
See Government response to the Independent Inquiry into EPA.
Yes – as a statutory role under the Public Health and Wellbeing Act 2008 and on matters where there is a potential or existing significant exposure risk to the public.
On a day-to-day basis, EPA Victoria will manage the majority of queries relating to pollution and waste and concerns about health. Both organisations will work closely together to ensure a streamlined and scalable response to environmental and public health risks in the community.
All phone calls to EPA Victoria come in via our customer service centre on 1300 372 842 (1300 EPA VIC) and are then routed to the appropriate person to assist.
Call 1300 761 874 to contact staff in DHHS for non-pollution and waste-related environmental public health queries.
Yes, some of the environmental public health staff who used to work at DHHS have moved to EPA Victoria.
The same environmental health expertise provided by DHHS is now located at EPA, alongside experts in many other scientific disciplines who may help handle your health query as needed. Both EPA and DHHS will refer you to your GP to manage individual health issues.
For environmental health queries concerning waste or pollution impacts, the only change you should experience is in contacting EPA on 1300 372 842 (1300 EPA VIC) or at firstname.lastname@example.org, instead of contacting DHHS.
For other environmental health queries continue to contact DHHS on 1300 761 874 or email email@example.com
You should continue to contact DHHS for environmental public health queries related to human illness.
For these queries, contact DHHS on 1300 761 874 or email firstname.lastname@example.org
Page last updated on 22 Feb 2017