Updated 4 August 2020 - Environment Protection Authority Victoria (EPA) is planning several scheduled outages to the EPA Interaction Portal during July and August for system upgrades, on the following dates and times (AEST).

  1. Friday 7 August, 7 pm – Sunday 9 August, 9 pm (50 hours)

Please note that during these times the Interaction Portal will not be available. 

These outages will also affect online permit applications and our Report Litter app. 

If you want to report litter during any of the times listed above, please call our contact centre on 1300 372 842 (1300 EPA VIC).

Information for waste producers, transporters and receivers

The EPA Interaction Portal and electronic waste transport certificates (WTCs) will not be available. You will not be able to generate, print or complete waste transport certificates during an outage.

If you are moving prescribed industrial waste (PIW) over these weekends you are still required to use WTCs.

If you are planning to move PIW during the scheduled outage you are advised to create a WTC to Part B Draft stage or submit Part B before the outage, and print a copy of the pre-created WTC for your waste transporter and receiver. The certificates can then be completed using the Interaction Portal once the system becomes available.

In the event that you do not have a pre-created waste transport certificate available and you must move prescribed industrial waste, up to three emergency certificates per business will be available by contacting the EPA Contact Centre on 1300 372 842 (1300 EPA VIC). Completed emergency certificates must be returned to EPA via email within seven days.

Reviewed 4 August 2020