From 1 July 2021, drivers and transporters of reportable priority waste must let EPA know every time it changes hands. 

EPA’s new waste tracking system, Waste Tracker, helps drivers and transporters comply with this new responsibility. Waste Tracker replaces EPA’s former electronic waste transport certificate system.

About Waste Tracker for drivers and transporters

If you’re a driver or transporter, you must enter the details of each load you pick up into Waste Tracker. This includes details such as when you collect and drop off waste.

In Waste Tracker, you can:

How to get Waste Tracker

Login details for EPA’s former electronic waste transport certificate system are not valid for Waste Tracker. Waste Tracker’s enhanced security features needs all users to sign up.

You can sign up to create a portal account. You will need an individual email address to sign up.

You may need different technology depending on your role in Waste Tracker. Learn how you can prepare to start using Waste Tracker.

You need a mobile device to use Waste Tracker

Drivers must have a mobile device with internet connection to work in Waste Tracker. This is because the GPS in the Waste Tracker mobile app records your location information at pickup and dropoff.

Learn how you can prepare to start using Waste Tracker.

Driver guidance

Drivers must have a portal account to connect with transporters they work for. A transporter will invite you to link up with them, which will direct you to sign up for a portal account.

Learn how to link drivers to transporters.

Once a driver has accepted an invitation from the transporter, they are connected in Waste Tracker. Drivers can connect to multiple transport businesses.

Learn how to accept an invitation.

Once linked, the transporter can assign waste records for pickup to a driver.

The Waste Tracker mobile app

The Waste Tracker mobile app can store information when there is no internet connection. This information uploads when the internet connection restores. 

Transporters should make sure their drivers have a mobile device when picking up and dropping off waste. Drivers need internet connection daily to upload information.

Find out how you can start using Waste Tracker.

How drivers use Waste Tracker

Drivers must use Waste Tracker at both pickup and dropoff. To do this, you must sign into Waste Tracker, either through EPA’s portal or the Waste Tracker mobile app. Once signed in, you can enter or search for the waste record number.

You must enter the following details for each waste record at pickup:

  • the vehicle being used to transport the waste
  • vehicle registration number
  • trailer registration number (if applicable); note – you may need to enter the vehicle identification number (VIN), the permission ID and other vehicle details
  • waste details
  • amount of waste
  • package type
  • any discrepancies from what’s detailed in the waste record.

At dropoff, in real time, you can confirm delivery status and dropoff details.

Drivers on milk runs

Waste Tracker has features to help drivers performing milk runs. A milk run is when a driver has a waste load from multiple sites with the same waste type.

In Waste Tracker, you can:

  • create grouped records. This means the driver enters their vehicle information once for the waste load. In grouped waste records, the driver must fill in the same fields as they do for individual records at waste pick up
  • reject records – either single records from a group or the entire group
  • unload the entire group in one action. Drivers do not need to choose each record to drop them off.

Transporter guidance

Transporters must have a portal account to use Waste Tracker.

Once you have a portal account, you can invite drivers to link to your company. This is before you can assign delivery of your waste to them. You can have multiple drivers linked to your company.

Learn how to link drivers to transporters.

Transporters can also remove a connection to a driver. You may wish to do this if a driver is no longer working for you. If you remove a driver, they can no longer transport waste on your behalf. You’ll need to reassign active jobs to other drivers.

Transporters must record information in Waste Tracker

Transporters must record the details of the driver they have assigned to transport the waste. It’s possible to change a driver once they have been assigned.

Learn how to change a driver.

Transporters can choose another receiver other than the one chosen by the producer. Any changes to the receival site are recorded in Waste Tracker.  Under new laws, reportable priority waste must go to a lawful place.

Users performing multiple roles

If you perform multiple roles, you must do each of these in Waste Tracker, separately. For example, if you are both a producer and a transporter you must go through both steps in the process. This means you would create the waste record and then assign you as the transporter. You will then need to assign the driver.

Learn how you can prepare to start using Waste Tracker.

Useful guides for drivers and transporters

How a transporter can invite a driver to connect using Waste Tracker

How a transporter can cancel driver invitations using Waste Tracker

How a transporter can remove a driver connection using Waste Tracker

How a transporter can assign a waste record to a driver using Waste Tracker

How a transporter can change assigned driver using Waste Tracker

How a transporter can remove a driver assigned to waste record

How a transporter can reject waste using Waste Tracker

How a transporter can add a waste record to a group using Waste Tracker

How a transporter can create and assign a grouped waste record using Waste Tracker

How a transporter can remove a waste record from a group in Waste Tracker

How a transporter can view a grouped waste record using Waste Tracker

How a driver can pick up waste using Waste Tracker

How a driver can drop off waste using Waste Tracker

How a driver can reject an assignment using Waste Tracker

How a driver can accept an invitation using Waste Tracker

How a driver can reject a waste record in Waste Tracker

How a driver can pick up grouped waste in Waste Tracker

How a driver can assign a vehicle to pick up grouped waste

How a driver can edit vehicle details in a grouped waste record using Waste Tracker

How a driver can reject a group waste assignment using Waste Tracker

How a driver can drop off grouped waste using Waste Tracker

How to email a waste record in Waste Tracker

How to navigate between dashboards in Waste Tracker

How to add a site receiver in Waste Tracker

How to edit or cancel a waste record using Waste Tracker

How to clone a waste record in Waste Tracker

How a driver can drop-off grouped waste in the Waste Tracker app

How a driver can reject a waste record in the Waste Tracker app

How a driver can assign a vehicle to pick up grouped waste in Waste Tracker app

How a driver can drop-off waste in the Waste Tracker app

How a driver can pick up waste in the Waste Tracker app

How a driver can assign a vehicle in the Waste Tracker app

Reviewed 3 June 2021