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Register to use electronic waste transport certificates
Electronic certificates submitted until 30 June 2021 are free of charge.
Every producer, transporter and receiver using waste transport certificates must register on the EPA Interaction Portal.
To register:
- Visit the EPA Interaction Portal (EPA Portal).
- Select the “Create Account” link found below the login fields.
- Select “Register on behalf of a business” even if you are a sole trader.
- Follow the steps of entering a business email address, and the verification process.
Refer to the EPA Portal guide (PDF) on the EPA Portal help page.
System requirements to use the EPA portal
You must use a desktop computer operating Internet Explorer with Adobe Reader 11 or higher to access the portal.
Forms are not compatible with Safari, Google Chrome, Mozilla Firefox or Microsoft Edge.
Forms are not accessible via mobile devices.
Registration for EPA Portal access is not immediate. It may take a couple of days to create your account. We’ll send a confirmation email to the email address you used to register.
You can contact our Customer Service Team on 1300 372 842 (1300 EPA VIC) for help registering for the EPA Portal. Remember that you have seven days from the date of the waste transportation to complete and submit the waste transport certificate.
Q&As about waste transport certificates
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Why is EPA is switching to electronic waste transport certificates?
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Why can't I buy paper WTCs?
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What do I do with my unused paper WTC books?
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How do I request a new EPA Portal account?
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What information do I need to provide in the electronic transport certificate system?
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Which waste code should I use on my waste transport certificate?
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How can I check waste transport certificates I’ve created?
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Why cant I see my waste transport certificate number?
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Who should be the emergency contact on waste transport certificates?
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How can I create a template for my waste transport certificates?
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How can I easily find my proposed transporter or receiver for my waste transport certificate?
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Why do I receive an error when I try to submit Part B of my waste transport certificate?
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How long does it take to create and submit a waste transport certificate?
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Can waste transporters continue to provide WTCs on behalf of waste producers (and complete the certificate at the time of collection)?
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How can I make urgent changes or corrections to an electronic WTC?
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How can I cancel an electronic WTC?
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Movement of controlled waste from interstate to Victoria
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Movement of prescribed industrial waste from Victoria to interstate
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What are accredited agents?
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What are the system requirements and how do I check errors in the EPA Portal?
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Emergency waste transport certificates
Reviewed 1 March 2021