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Emergency information


On this page:

Are you experiencing an emergency?

If you are in immediate danger, call 000.

Anyone experiencing wheezing, chest tightness and difficulty breathing should call 000

Emergency updates and contact information

Follow @vicemergency on Twitter for the latest updates.

You can also visit the VicEmergency website, call the VicEmergency hotline 1800 226 226, follow VicEmergency on Facebook or download the VicEmergency app.

For health concerns, including any symptoms that may be due to smoke exposure, seek medical advice or call NURSE-ON-CALL on 1300 60 60 24.

Follow @EPA_Victoria on Twitter for EPA updates.

Air quality information is available at EPA AirWatch.

Deaf, hard of hearing, or those with a speech/communication impairment can contact the VicEmergency Hotline via the National Relay Service on 1800 555 677. For help with English, people can call the Translating and Interpreting Service on free call number 131 450

EPA's role in an emergency

EPA is a technical support agency. Our role during and after an emergency is to help emergency services and other recovery agencies by providing technical and scientific information and advice.

EPA's emergency support role includes sampling and monitoring. We can also report and advise on the environmental impacts and health risks associated with pollution and waste (such as smoke and poor water quality).

Fire incidents

If there is an active fire in your area, safety is the first priority. Listen to advice from emergency services, the Metropolitan Fire Brigade (MFB), the Country Fire Authority (CFA) or Department of Environment, Land, Water and Planning (DELWP) on what you need to do.

Follow @vicemergency on Twitter for the latest updates. You can also visit the VicEmergency website, call the VicEmergency hotline 1800 226 226, follow VicEmergency on Facebook or download the VicEmergency app.

What to do in the event of bushfire

Bushfire smoke and your health

Smoky outside? Protect your health 

These EPA fact sheets contain information relating to fire incidents:

Air monitoring

EPA AirWatch is a map that shows air quality information measured by EPA’s air monitoring stations around Victoria. Data at each location is updated each hour. To get the most from EPA AirWatch, we recommend you first visit How to use EPA AirWatch.

Incident air monitoring (publication 1726)

How EPA supports emergency response agencies during air pollution incidents

Air monitoring during major pollution events

How smoke affects you depends on your age, pre-existing medical conditions such as asthma or heart disease, and the length of time you are exposed to the smoke. People with heart or lung conditions (including asthma), children, pregnant women and those over 65 years of age are more sensitive to the effects of breathing in smoke.

Effects of smoke

How we gauge the health risk from smoke

Human health

The Department of Health and Human Services, local councils and EPA all have important roles in broader public health protection and promoting improved community health and wellbeing.

EPA is responsible for managing public health queries as they relate to hazards and human health impacts from past, present and potential future waste and pollution events.

EPA’s health responsibilities

Local council’s health responsibilities

Department of Health and Human Services’ health responsibilities

Page last updated on 13 Mar 2019