It's our commitment to create online resources that are accessible to the widest possible audience.

Our website aims to meet the double A (WCAG2.0) standard developed under the Web Accessibility Initiative of the World Wide Web Consortium. 

If you can't access information on our website, or you have suggestions for improving accessibility, email us:

Or mail to:

GPO Box 4395 
Melbourne VIC 3001 

All constructive feedback is welcome. 

Language help is available through Translating and Interpreting Service (TIS National) on 131 450.

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service

Opening PDF files

Our website uses PDF (Portable Document Format) files. Also known as Adobe files, PDF files make publications available online. To open, print and/or save these files, you need to use Adobe Acrobat Reader.

Opening Microsoft Word, Excel and Powerpoint files

Our website uses Microsoft Word, Excel and Powerpoint to make files available online. If your computer doesn’t have these programs, you can download readers so you can view these documents.

Reviewed 24 March 2020