All Victorians have a general environmental duty to report pollution incidents.
Reporting pollution and waste helps us protect our environment and public health. These reports play an important role in helping us investigate pollution incidents.
Call 000 to report major pollution events
If you see a major pollution event that presents an immediate threat to human health or the environment – such as toxic fumes, fire or a large chemical spill – call triple zero (000) to report it to emergency services.
First responders to emergencies are Victoria Police, Ambulance Victoria, Fire Rescue Victoria and the Country Fire Authority.
We are a technical support agency. Learn more about our role in an emergency.
Pollution and waste you can report to EPA
Types of pollution and waste you can report to us are listed in this table.
| Type of pollution | Only includes |
| Dust | dust from business and industry activities – for example, construction, demolition, agriculture or mining |
| Litter from vehicles | rubbish thrown from a vehicle |
| Noise | noise from commercial, industrial and trade premises – for example, offices, shops, factories, farms and mines noise from music, crowds or amplified sounds from outside events in public places |
| Odour | offensive odours from industrial sources and large-scale facilities – for example, landfills, sewage treatment facilities, abattoirs and food processing plants |
| Single-use plastic items | use of banned single-use plastic items – for example, plastic bags, cutlery, plates, cotton buds and polystyrene food service containers |
| Smoke | industrial and commercial smoke (not wood fire smoke) |
| Smoky vehicles | vehicles registered in Victoria that are blowing smoke (not large trucks and buses) |
| Water pollution | fish deaths and polluted water – for example, chemicals entering stormwater drains, or foaming or discoloured water |
| Waste dumping | illegally dumped rubbish – for example, garden waste, cars or paint, or industrial, construction or chemical waste. |
Other organisations you can report pollution and waste to
We may not be the best place or the first point of contact to report some environmental and waste issues and incidents. You may need to report to the local council or another organisation or agency who is responsible for regulating the pollution.
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