Receivers of waste can reject a transporter request by using the reject waste function in Waste Tracker.

You can reject waste for various reasons including:

  • the amount of waste exceeds permission
  • different classification or contaminants
  • waste characteristics
  • incorrect waste classification
  • didn’t receive the waste as expected
  • conflicts with the organisation’s policies and procedures.

Step one: Log in

Log in to the EPA portal.

Step two: Open the Manage waste menu

In the Manage waste menu, choose the Waste receiver dashboard.

Receiver rejects waste - Step 2

Step three: Waste receiver dashboard

In the Waste receiver dashboard, you’ll see a list of your waste records.

To search for the waste record, enter the waste record ID in the search box and click the magnifying glass.

Receiver rejects waste - Step 3

Step four: Reject waste

Find the relevant waste record in the Waste receiver dashboard.

Click the arrow to the right of the waste record and select Reject waste.

Receiver rejects waste - Step 4 

Step five: Review details

Review the information in the waste record.

Scroll to the bottom of the screen and select the reason for rejecting the waste. Choose a discrepancy reason, if relevant.

Include any other relevant information into the Additional information field.

Receiver rejects waste - Step 5

Step six: Reject waste

Select Reject to complete the rejection of the waste or the assignment.

A confirmation screen will appear to confirm the waste record has been successfully rejected.

Receiver rejects waste - Step 6

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About Waste Tracker

Waste Tracker for receivers

Reviewed 26 July 2021