As a business, you must ensure that appropriate information, instruction, supervision and training is provided to any person engaging in an activity for your business that may give rise to risks of harm to human health or the environment. This is important for demonstrating that all persons are acting in accordance with the GED. In many cases training forms part of your organisation’s risk controls and for this reason EPA expects you to include training as part of your RMMP.
The training can range from one-on-one demonstrations to formal presentations with competency checks. Depending on the role and the capability of the person in that role, it is good practice to provide regular refresher training to ensure an adequate level of competency is maintained.
You are expected to identify roles, responsibilities, competencies and training (around your critical controls) to help manage your risks. This may be documented in a training matrix. EPA recommends that you also keep a register of the training provided to your personnel. This will enable you to track the training that has been provided and the skills each person has attained from that training. You may be asked at any time to make this information available to EPA.
You may provide a summary of how you conduct your training needs analysis, and the outcome of this analysis, in your RMMP as presented in the table below.
Example of a training/skills matrix for a clinical waste treatment plant (autoclave)
| Competencies/training requirements | Refresher frequency | Operators | Weighbridge operators | Drivers | Operations manager | Environment manager |
| Environmental site induction (including waste material risks) | Annually | Yes | Yes | Yes | Yes | Yes |
| Standard Operating Procedure (SOP) waste acceptance (including waste codes, EPA licence requirements) | Every 2 years | Yes | Yes | Yes | Yes | Yes |
| SOP spill responses | Every 2 years | Yes | Yes | Yes | Yes | Yes |
| SOP waste bin tipping | As part of induction | Yes | Yes | Yes | ||
| SOP autoclave operation control | As part of induction | Yes | Yes | |||
| Site inspection/ housekeeping checklist (including drain cleaning) | Every 2 years | Yes | Yes | Yes | Yes | |
| Risk assessment procedure | Every 2 years | Yes | Yes | |||
| Implementation of RMMP | Every 2 years and as reviewed | Yes | Yes | |||
| Emergency procedures | Every 2 years | Yes | Yes | Yes | Yes | Yes |
| Water sampling procedures | N/A | Yes |
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