Waste Tracker for drivers and transporters
From 1 July, transporters of reportable priority waste must use Waste Tracker
From 1 July 2021, drivers and transporters of reportable priority waste must let EPA know every time it changes hands.
EPA’s new waste tracking system, Waste Tracker, helps drivers and transporters comply with this new responsibility. Waste Tracker replaces EPA’s former electronic waste transport certificate system.
All transport companies must ensure that drivers transporting reportable priority waste have undertaken EPA approved driver training. Transporters can use any training course that achieves the learning outcomes and competencies listed within Requirements for EPA Approved Driver Training Courses.
If you’re a driver or transporter, you must enter the details of each load you pick up into Waste Tracker. This includes details such as when you collect and drop off waste.
In Waste Tracker, you can:
The business set-up form links your employees to your business. It allows you to add your drivers. Sole trader drivers will also need to complete this form.
Complete the business set-up form now.
EPA is receiving a large number of forms to process. Allow three working days for us process your information. We’ll send you a confirmation email when we’ve processed it.
For an update on the progress of your form, contact us via firstname.lastname@example.org
When you have received your confirmation email from EPA, you can invite your drivers to connect to you in Waste Tracker. Sole trader drivers will need to add themselves as a driver.
Invite your drivers now.
You won’t be able to move waste until you accept the invite. Sole trader drivers need to accept the invite from themselves.
Learn how to accept the invite now.
Make sure you haven’t skipped steps one to five. Sign into the Waste Tracker app with the log in details you used to create your EPA Portal account.
You won’t see any waste records in the app until the transporter has added you to their account and assigned you a pick-up.
Drivers can only see the records that are allocated to them by the transport company. Transporters provide exclusive access by inviting a driver to connect in Waste Tracker.
Transporters can also remove a connection to a driver. You may wish to do this if a driver is no longer working for you. If you remove a driver, they can no longer transport waste on your behalf. You’ll need to reassign active jobs to other drivers.
Transporters can create records on behalf of a producer if they are authorised by the producer to do so. They can do this by using the information about the waste that the producer has provided to them. If a transporter creates a record on behalf of a producer, they can email a copy of the waste record to the producer.
Transporters must record the details of the driver they have assigned to transport the waste. It’s possible to change a driver once they have been assigned. Learn how to change a driver.
Transporters can choose another receiver other than the one chosen by the producer. Any changes to the receival site are recorded in Waste Tracker. Under new laws, reportable priority waste must go to a lawful place.
Drivers must have a portal account to connect with transporters they work for. A transporter will invite you to link up with them via email, which will direct you to sign up for a portal account.
Once a driver has accepted an invitation from the transporter, they are connected in Waste Tracker. Drivers can connect to multiple transport businesses. Learn how to accept an invitation.
Once linked, the transporter can assign waste records for pickup to a driver.
Drivers must have a mobile device with internet connection to work in Waste Tracker. This is because the GPS in the Waste Tracker mobile app records your location information at pickup and drop-off.
The app can store information when there is no internet connection. When the connection is restored, the information syncs and uploads.
Multiple drivers can share the same device but they need to log in to Waste Tracker using their own login details.
To do this, sign into Waste Tracker, either through EPA’s portal or the Waste Tracker mobile app. Once signed in, you can enter or search for the waste record number.
Enter the following details for each waste record at pickup:
At drop-off, in real time, you can confirm delivery status and drop-off details.
EPA takes driver safety seriously and expects that drivers will comply with the law and only use their devices when the vehicle is parked.
Drivers can also use their radio to call in the pick-up and drop-off information.
Waste Tracker has features to help drivers who pick up multiple collections of the same waste type in a single load. These loads are sometimes called ‘milk runs’.
A separate waste record is created by or on behalf of the waste producer for each individual collection in the load. These can then be grouped together by the transporter to efficiently allocate work to drivers. The driver must verify the amount and type of waste at each collection.
Other Waste Tracker functionality for multiple collection loads includes:
If you perform multiple roles, you must do each of these in Waste Tracker, separately. For example, if you’re both a producer and a transporter you must go through both steps in the process. This means you would create the waste record and then assign yourself as the transporter. You’ll then need to assign the driver.
Learn how to start using Waste Tracker.
Reviewed 11 April 2023