What it contains

EPA Victoria recognises that in order to be an effective environmental regulator we must provide quality customer service to the Victorian community. We work within the Acts that we administer and strive for positive outcomes that protect the healthof the community and the environment.This Charter is our customer service commitment to the community, business, our partners and ourselves, and explains what you can expect from us.
Publication number
About EPA
Number of pages
Release date
16 April 2012

Reviewed 31 August 2023