Use the receive or reject waste option in the app to receive or reject a waste record. This guide explains how to reject waste in the app.

Receivers can reject waste for reasons including:

  • amount of waste exceeds permission
  • different classification or contaminants
  • waste characteristics
  • incorrect waste classification
  • conflicts with the organisation’s policies and procedures.

Step one – Log in

Log in to the EPA portal mobile app.

Step two – Find and choose relevant waste record

In the Manage waste records home screen, search for the waste record ID you want to receive. Type the whole waste record ID into the Search all active records bar and search.

Tip: The search bars allow you to search for all active records, including individual and grouped records. The search bar is compatible in offline mode. The waste records you see will depend on when the app was last synced.

Step three – Waste receiver screen

Review the information in the waste record. Tick the box to confirm you understand that EPA collects the information you enter about the pick-up and drop-off of this waste load.

Click Reject waste.

Step four – Reject waste screen

Use the drop-down arrow to choose the reason you’re rejecting the waste. Include any additional information if relevant.

Click Reject to finalise.


Step five – Confirmation

A confirmation screen will appear to confirm the waste has been rejected.

Click Return to homepage. The waste record will no longer be visible in your active records list.

Read more

Waste Tracker for receivers

Reviewed 10 June 2021